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Plumbing and heating across Bristol, South Glos and Keynsham
Local plumbing for Bristol homes, from Georgian flats in Clifton to Victorian terraces in Bedminster and newer houses in Bradley Stoke. Tell us what is wrong and we will tell you what happens next.
Plumbing in Bristol
Bristol has a bit of everything. Tall Georgian houses in Clifton split into flats, long Victorian terraces in Easton, Bedminster and Fishponds, interwar semis in Henleaze and Knowle, and estates in Bradley Stoke built from 1987. Each comes with its own plumbing habits, from shared drains behind terraces to original boilers in airing cupboards.
The water is the other constant. Bristol Water says all the water it supplies is moderately hard to very hard, because it comes off limestone. That limescale ends up in taps, toilet valves, showers, cylinders and boilers. We plan repairs and new work with that in mind, so the fix lasts.
Hard water everywhere
Bristol Water classes its whole area as moderately hard to very hard and does not soften the supply. Scale furs up cylinder safety valves, combi heat exchangers and tap cartridges, so we look for it on every visit.
Lead pipes in older homes
Bristol Water says many homes in its area built before the 1970s still have a lead supply pipe. Its LeadFreeBristol scheme is replacing them free in BS16 for now, and we can tell you if your pipe looks like lead.
Shared drains and sewers
Many Victorian terraces share one drain behind the houses. Since 2011 most shared sewers belong to Wessex Water, so a blockage there may be theirs to clear, not yours to pay for.
Services
Each job has its own page explaining what it involves and what affects the price, because the price is set after a look at the job.
01
Burst pipes, water through the ceiling, overflowing toilets and no water. We make it safe first, then fix the cause.
02
Damp patches, rising bills, low pressure or a Bristol Water leakage notice. We trace the leak and fix it.
03
Split, frozen or leaking pipes repaired, with the rest of the run checked so it does not happen again.
04
Sinks, toilets and outside drains cleared, plus CCTV checks. We tell you if the blockage is Wessex Water's to clear.
05
Dripping taps, running cisterns, blocked or loose toilets and new taps fitted. Hard water wear sorted properly.
06
New suites, showers, soil pipes and wastes. Planned around your pressure, hot water and the way your house is built.
07
Unvented and vented cylinders repaired and serviced, immersion heaters replaced, and hard water scale dealt with.
08
No heating, no hot water, pressure loss or fault codes on combi, system and regular boilers.
09
Combi, system or regular boilers explained for your home, with a quote based on a proper look at your system.
How a job runs
Four steps, the same for a dripping tap as for a new boiler.
Tell us what is happening
Send a message or fill in the form with your postcode, what you can see and a photo if you have one. If water is running, we will talk you through turning it off first.
We look before we price
Most jobs need a look to price fairly. We find the cause, check whose pipe it is on, and explain the options in plain words.
You agree the price
You get the price confirmed before work starts. If we find something else once the floor is up, we stop and talk to you before going further.
Fixed, tested and explained
We test the repair under pressure, leave the area tidy and tell you what we did. For gas or unvented cylinder work you get the right paperwork for the job.
Quote
One question at a time. No prices online: you get a reply, and the price is agreed after a look at the job.
Get a plumbing quote
Six quick questions. It takes about a minute.
The job
The job
A sentence is plenty: what you can see, where it is, anything you have tried.
Your home
Timing
Your home
So the right engineer for your area picks it up.
Your details
The price is confirmed after a look at the job, by photo or a visit. Send your details and you will get a reply to arrange it.
Areas
We cover Bristol City Council areas such as Clifton, Redland, Bishopston, Henleaze, Easton, Fishponds, Bedminster, Totterdown and Brislington, plus Kingswood and Bradley Stoke in South Gloucestershire and Keynsham in Bath and North East Somerset. Each area page explains the housing and the plumbing problems common there.
BS8Clifton
Clifton is mostly Georgian and Regency terraces, crescents and villas, many now divided into flats, with basements and lower ground floors that often rely on pumped or macerator toilets.
BS6Redland
Redland's housing is late Victorian and Edwardian: big semis, villas and terraces in Pennant stone and brick, many with cellars and many now converted into two or three flats.
BS7Bishopston and Horfield
BS7 is classic Bristol terrace country: two and three storey Victorian and Edwardian houses in brick and Pennant stone, with a rear wing holding the kitchen and a bathroom above it.
BS9Henleaze and Westbury on Trym
BS9 has some of north Bristol's larger family homes.
BS3Bedminster and Southville
BS3 is street after street of Victorian terraces around North Street, East Street and Greville Smyth Park, mostly two storey with a rear wing.
BS4Totterdown and Knowle
Totterdown is known for its colourful Victorian terraces on very steep streets.
BS4Brislington
Brislington grew along the Bath Road.
BS5Easton
Easton's streets are narrow and dense, with small Victorian terraces built close together, often in the local Pennant sandstone with brick details.
BS16Fishponds
Fishponds grew around Fishponds Road with long rows of Victorian and Edwardian terraces, many in Pennant sandstone from local quarries, then filled out with interwar semis.
BS15Kingswood
Kingswood grew on the old coalfield east of Bristol and is now part of South Gloucestershire.
BS31Keynsham
Keynsham's housing has three main layers.
BS32Bradley Stoke
Bradley Stoke was planned in the late 1970s and building began in 1987.
Turn off the inside stop tap, usually under the kitchen sink or where the pipe comes into the house.
If water is near lights, sockets or the consumer unit, switch off the electrics at the consumer unit only if you can reach it without touching water.
Open the cold taps to drain the pipes, and turn off the boiler or immersion heater.
If you smell gas, leave the property and call the National Gas Emergency Service on 0800 111 999.
If you live in a flat, tell the neighbours below that water may be coming through.
Take photos of the damage for your insurer before you start clearing up.
Questions
Not sure if it is a quick repair or a bigger job? Describe it and get a straight answer.
Ask a questionHard. Bristol Water says all the water in its area is moderately hard to very hard, because the rocks it flows through are mostly limestone. It does not soften the supply. You can check your postcode on the Bristol Water quality checker.
If water is coming up in the road or pavement, report it to Bristol Water, as the main and the pipe up to your boundary stop tap are theirs. If the leak is inside your boundary, on your supply pipe or inside the house, you need a plumber.
Wessex Water clears blockages on public sewers and most shared pipes that serve two or more homes. A pipe that only serves your home, inside your boundary, is yours. Lifting the manhole covers usually shows which it is.
It depends on the job, the access and the parts. We confirm the price after a look at the job and before any work starts. If anything changes once we open up, we talk to you first.
If your home was built before the 1970s, it might. Bristol Water says many pre 1970s homes still have a lead supply pipe. Lead is dull grey, soft and shows silver when scratched. A plumber can check at the inside stop tap.
Only if they are on the Gas Safe Register. Any work on a gas boiler in the UK must be done by a Gas Safe registered engineer. Ask to see their ID card and check it on the Gas Safe Register website.
Turn off the water at the inside stop tap, usually under the kitchen sink. Switch off electrics near the water if it is safe to reach the consumer unit. Open cold taps to drain the pipes, then call a plumber.
Yes. Kingswood and Bradley Stoke are in South Gloucestershire, and Keynsham is in Bath and North East Somerset. All three still get their water from Bristol Water and their sewers from Wessex Water.
Get in touch
Send your postcode and a short description and we will come back to you with the next step.
